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Product category: IFAs / Other professionals
News Release from: Defaqto | Subject: Platforms
Edited by the Insidemoneytalk Editorial Team on 09 April 2008

Platform providers need transparency of
proposition and charging structures,
says Defaqto report.

Despite assurances from market players about the transparency of their propositions,

some IFAs claim that platforms are too expensive and that they still struggle to understand the concept, according to a report recently published by Defaqto The findings from the review of the adviser platform market coincide with the FSA's feedback on its platform discussion paper

This highlighted concerns over the complexity, cost and training issues relating to the use of platforms.Defaqto's report, entitled: 'Adviser Platforms in the UK 2008 - Stand and Deliver', includes results from a study of IFAs conducting investment business.

The study found that among the reasons given by IFAs for not adopting platforms were that there was not enough awareness of either their functions or of the available products.

Other reasons were that platforms required to be fully understood by clients before they would request them, while some IFAs simply thought that they were too expensive.

Matt Ward, Defaqto's Principal Consultant for Pensions and Wealth Management, stated that: "Although it is acknowledged that platforms should be seen as a service it does not preclude providers from putting together marketing and support material which clearly defines the capability of a proposition and details the component parts.

Clearly, more work needs to be done in getting the 'platform' message across to IFAs, and this needs to be followed up with ongoing support." Further, Ward comments: "Advisers also need to be in a position to compare and contrast propositions ahead of further adoption considerations for their practice and the fact that this process is not currently a straightforward one does not reflect well on the market.".

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