moneysupermarket.com comment on customer backlash from Egg credit card holders

Steve Willey, head of credit cards at price comparison site moneysupermarket.com, said:

"If Citigroup was simply stopping further credit card spending by riskier Egg customers, then it should be applauded.

"But the customer feedback we have been receiving suggests many people who pay their balance in full every month have been targeted.

If Citigroup is using this Egg crackdown as an excuse to get rid of less profitable customers, then that is very disappointing.

"This move by Citigroup has been badly handled and now many cardholders who received the letter are talking of withdrawing their savings from Egg.

And with Egg accounts paying one per cent less than the market leading savings products, this should be of much concern to Citigroup.".

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